How one large financial institution used call center AI to inform customer experience management with real-time data.

A customer wanted an llm system for complex contract question answering tasks. We helped them build it—beating the baseline by 64 points.

Snorkel AI helped a client solve the challenge of social media content filtering quickly and sustainably. Here’s how.

In its first six months, Snorkel Foundry collaborated on high-value projects with notable companies and produced impressive results.

The following was originally published on Wayfair’s tech blog. We have cross-posted it here, edited only to fit Snorkel’s formatting guidelines. — One of our missions at Wayfair is to help our 22 million customers find the products they are looking for. For example, when a customer searches for a “modern yellow sofa” on Wayfair, we want to show the most…

A central innovation team at a top US bank wanted to modernize its AI development and data annotation processes in order to create a custom natural language processing (NLP) model that could extract important financial information from 10-Ks. Manually reviewing these documents was taking up valuable time that could be better spent assisting customers. The team used Snorkel Flow’s data-centric AI development process and programmatic labeling to train a customized NLP model that could accurately extract information on interest rate swaps.

Georgetown University’s CSET is building next-generation NLP applications using Snorkel Flow to classify complex research documents. Snorkel Flow drastically reduced labeling, model training, and iteration time and better equipped CSET’s data science team to collaborate closely with analysts to gather, process, and interpret data at scale. 

To meet the requirements of unexpected regulatory changes brought on by the pandemic, a top-10 US bank needed to urgently adapt its underperforming model-centric artificial intelligence and machine learning development approach to a data-centric one. The team used Snorkel Flow to automatically classify thousands of loan documents and extract critical clauses in just 24 hours, saving loan managers thousands of hours of manual document review.

Schlumberger is the world’s leading provider of technology and services for the energy industry, operating in over 120 countries. The company provides well maintenance and analytics services to the world’s biggest oil companies, and it believes that large-scale data analysis and artificial intelligence/machine learning will help them remain a leader in the market. One way they’ve been able to achieve this is by building their own AI application using Snorkel Flow to automatically extract geological entities and critical field data across a variety of document structures and report types they receive from their customers.