Interaction analytics

Remove points of friction and automate customer journeys with a deeper, more precise understanding of interactions on any channel using Snorkel Flow.

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Understand every customer interaction

Build precise interaction analytics using Snorkel Flow trained using your own interaction data. Go beyond brittle, off-the-shelf software trained on generic customer interactions–without the bottleneck of manual labeling.

High-accuracy models

Reduce errors by using large amounts of your own interaction data to train ML models with industry- or business-specific attributes.
Is this an all inclusive resort? [PRICE]
How far are you from the airport? [LOCATION]
Is parking free at this hotel? [FACILITIES]
Are dogs allowed? [RULES]

Faster, lower-cost extraction

Use programmatic labeling to train models that extract custom attributes in minutes instead of spending weeks or months on expensive hand-labeling.
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Rapidly adaptable

Rapidly build apps that adapt to new attributes in a fraction of the time. Retrain models with ease to changing input data or business objectives.
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Phone
transcripts
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Email
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Chat
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Social posts
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Reviews
& surverys

Private and secure

Process complex issues for any type of analysis while keeping customer data private and secure. Avoid shipping data for off-premises manual labeling.
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Sentiment
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Intent
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Compliance
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Topic
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Temporal

Data-centric AI

Snorkel AI is leading the shift from model-centric
to data-centric AI development to make AI practical.
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Accelerated

Save time and costs by replacing manual labeling with rapid, programmatic labeling.
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Adaptable

Adapt to changing data or business goals by quickly changing code, not manually re-labeling entire datasets.
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Collaborative

Incorporate subject matter experts' knowledge by collaborating around a common interface–the data needed to train models.
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Accurate

Develop and deploy high-quality AI models via rapid, guided iteration on the part that matters–the training data.
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Governable

Version and audit data like code, leading to more responsive and ethical deployments.
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Private

Reduce risk and meet compliance by labeling programmatically and keeping data in-house, not shipping to external annotators.
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Case study

Enterprise AI made practical

Enterprises ranging from Fortune 50 banks to global biotech, telecommunications and insurance providers use Snorkel Flow to put AI to use.

10-100x

speedup in model development time

+90%

accuracy for ML model performance

Minutes

to customize ML models
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A radically new approach to AI

Conventional AI approaches rely on generic third-party models, or brittle rule-based systems, or armies of human labelers. With Snorkel Flow, programmatically labeling unlocks a new workflow that accelerates AI app development.

With Snorkel Flow

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Customize state-of-the-art models by training with your data & adapt to changing data or goals with a few lines of code.
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Leverage cutting-edge ML to go beyond simple rules and retain the flexibility to audit and adapt.
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Label thousands of data points programmatically in hours while keeping your data in-house and private.

With conventional approaches

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Hand-labeled ML is hugely expensive, with usually no way to iterate, adapt, be privacy compliant, audit, or reuse.
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Pre-trained vendor models often don’t work on your data, no way to customize, adapt, or audit.
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Rules-based approaches often don’t perform well on complex data or adapt easily to data or goal changes.
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Are you ready to dive in?

Label data programmatically, train models efficiently, improve performance iteratively, and deploy applications rapidly—all in one platform.
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